FAQ

FREQUENTLY ASKED QUESTIONS :

 

Lit Mode? Who are we?

We create and sell exclusive comic book, manga/anime, hip hop, and pop culture designs on t-shirts and merchandise. Many designs are available on multiple products including shirts, hoodies, posters, mugs and more! If you are looking for lit, one of a kind, exciting designs then look no further. We've got you covered! We also take custom orders single, large quantities or small quantities.

 

Where else can I find Lit Mode merchandise?

Only here at Lit Mode! Our designs are 100% exclusive and are created by us. We take pride in giving our customers a unique experience with our one of a kind merchandise. Some items are limited in supply and may not always be for sale so if you see something you like we highly recommend you get what you want while it's available.

 

Covid-19 ?

Because of Covid-19 expect slight shipping delays for some products shipped to you. Slower production and shipping is an industry wide problem at the moment however we do our best for fastest delivery and our packages can be tracked to help put your mind at ease. Lit mode and the companies that work with us follow strict Covid-19 safety procedures as well because your safety is our top priority in these trying times. Stay safe and be well.

 

 

Do we take custom orders ?

Yes we do, single and large orders. Whether you want 1 item or t-shirt 10, 100 or even 1,000 or more for special events, birthday parties, church gatherings, family reunions, sporting events, parties and more. Check out our Custom orders page or email us at litmode.store@gmail.com to place your order.

 

Do you have minimum orders?

Nope, no minimum quantities so you can order as much or as little as you want.

 

Can I cancel my order?

Orders can be cancelled within 24 hours. Follow the instructions in your confirmation email. For additional support if necessary contact us at litmode.store@gmail.com

 

How can I add a discount on my order?

If you received a discount code from Lit Mode you can enter the code at the checkout page. Codes are sometimes already added to your cart depending on the deal or promotion going on at the time.

 

When will my order be shipped? When will I get it?

We ship as soon as possible. Please allow time for processing and shipping as products are made when they are ordered. Most orders take 7 to 10 business days to be made and shipped. Orders can also be tracked so you will know exactly where it is until you receive it.

Note: For consumer protection and satisfaction, all orders are subject for review on occasion; this may cause a slight delay in processing your order. Your patience is greatly appreciated.

 

What are your international shipping fees? What about duties?

Remember, shipments outside the U.S. may be subject to import duties and taxes, which are the responsibility of the recipient. Since duties and taxes vary by country and by what was ordered we are not able to supply an estimated cost.

Please contact us via email at litmode.store@gmail.com for more information.